Demand package review

Find what the adjuster will find, first.

An independent review of your draft demand before it leaves the office. Missing documentation, timeline contradictions, causation gaps, and duplicate charges, caught while you can still fix them.

Request a review How it works

No file, no obligation. Terms and secure transfer instructions come back before anything is sent. If the review doesn’t find something worth fixing, you don’t pay.

  • Read by a person
  • Every finding cited
  • Your portal, not ours
Review report File 2026-0417  ·  Third-party BI  ·  214 pp.  ·  12 Aug 2026
Significant revisions Do not send as drafted
3Critical
2High
16Checks run
  1. 01

    Chronology is impossible as written. Critical

    First treatment date reads 2026; date of loss is 2025. The imaging predates the appointment that ordered it.

    Draft, p.2  ·  against provider records

  2. 02

    PIP is not addressed anywhere in the letter. Critical

    $28,138.75 in specials claimed, with no statement of what PIP paid, adjusted, or left outstanding.

    Draft  ·  Medical Specials and Damages

  3. 03

    Non-economic figure is a clean multiple. High

    Exactly three times the medical specials. Adjusters read clean multiples as arbitrary.

    Draft  ·  Settlement Demand

2 further findings in the full report, each ranked with its correction. Extract · 1 of 9
  • 16checkpoints
    per file
  • $0if nothing
    worth fixing
  • 48hour
    turnaround

Every finding cites its source.Every report is read and signed by a person.

Not legal advice · Not case valuation
The review

CaseDNA reviews the demand package
from every angle that matters.

Four steps · Sixteen checkpoints · Two business days

Every package is read the way a claim adjuster reads it: looking for the weakest point, not the strongest. The report names each finding, where it appears, and what to do about it.

  1. 01

    Request a review

    Tell us about the file. Terms, the handling policy, and secure transfer instructions come back before anything moves.

  2. 02

    Your firm sends the file

    Through your own portal, in existing formats. Held only on an encrypted device, and destroyed on the schedule you set.

  3. 03

    The report comes back

    Every finding, where it appears, why it matters, and a ranked list of what to fix.

  4. 04

    Your attorney decides

    Every call on strategy and content stays with the attorney of record.

01Completeness

Documents referenced but never attached. Bills that don’t reconcile. Damages sitting in the file the letter never claims.

02Consistency

Dates, names, and facts that don’t hold up. Across the letter, the records, and the exhibits, including the contradictions a single typo creates.

03Medical integrity

Causation gaps and unexplained delays. Prior injuries left unaddressed, and treatment that doesn’t belong in the total.

04Liability & causation

Fault asserted rather than evidenced. Whether the mechanism matches the records, and whether comparative fault is met before it is raised against you.

05Evidence & exhibits

Every exhibit checked in both directions. Referenced against enclosed, plus the photographs and records the package should contain and doesn’t.

06Persuasion

A person, or a diagnosis. Whether the letter presents a client the adjuster can picture, and whether every claim traces to the file.

The case for consistency

The demands that need it most are the ones nobody flags.

A file that obviously needs work gets a second look. The risk sits in the package that reads fine: clean writing, organized exhibits, and a date on page two that doesn’t match the records.

  • Every file, the same standard. A new case manager’s package is reviewed exactly as your most experienced one’s is.
  • Patterns, not just files. Monthly firms get a summary of what keeps recurring, so the same finding stops appearing.
  • Before it is unfixable. Every finding costs nothing to correct today and cannot be corrected once the letter is in the adjuster’s hands.
Scope

We flag.
Your attorney decides.

CaseDNA is quality control, not counsel. It reviews what is on the page and in the file, nothing more, and it says so in writing on every report.

01No case valuation

We never tell you what a case is worth, or what to accept.

02No legal authority

Case law, statutes, and legal argument are for the attorney of record to add and verify.

03No negotiation advice

The review ends where strategy begins.

04No outcome promises

We do not predict or guarantee settlement results.

05Jurisdiction status

Each state module is reviewed by an attorney licensed in that state. Where that review is not yet complete, every report says so on its face.

06Confidential handling

Transferred through your firm’s own secure portal, held only on an encrypted device, and destroyed on the schedule you set. Written retention policy provided before engagement.

Stated on the page, and stated again on every report.

Founder

Built from inside the case.

CaseDNA was created from firsthand experience in personal injury pre-litigation, where the strength of a case often depends on what gets identified and documented before the demand ever reaches an adjuster.

In ten years of personal injury case management I learned that exceptional work requires more than process. It requires care, precision, and attention to the details that tell a client’s story: chasing the missing MRI bill, catching the date that doesn’t reconcile, noticing the prior injury nobody addressed until the adjuster did.

Most firms have no formal step between the case manager finishing the demand and the letter going out. Small things slip through: an exhibit referenced but never attached, a duplicate charge sitting in the specials, out-of-pocket costs documented in the file that never made it into the letter. The adjuster finds them instead.

That became the foundation for CaseDNA. A structured review of what is on the page and in the file, so you see what the adjuster will see, first. It does not write your demand, value your case, or advise on strategy. It tells you what is missing, what does not reconcile, and where to look.

Every case has a story. Every story has evidence.

Maylin Quintana
Founder & CEO, CaseDNA
  • 10years
    CA & FL personal injury
  • 16checkpoints
    run on every file
  • 0findings without
    a source cited
Founder of CaseDNA, senior pre-litigation case manager
Founder · Senior pre-litigation case manager
Background
Role
Senior pre-litigation case manager
Experience
10 years
States
Florida & California
Focus
Plaintiff personal injury
Scope
Demand package quality control
Turnaround
Two business days
Handling
Transfer
Your firm’s portal
Storage
Encrypted device only
Retention
Destroyed on your schedule
Policy
Provided before engagement
Pricing

Start with one file

Most firms send a single demand first to see what comes back. No contract, no minimum.

Per demand

$350 / demand
Two business days
  • Full written review report
  • Ranked list of priority fixes
  • Documentation completeness audit
  • Medical integrity and causation review
  • One round of follow-up questions
Request a review

Monthly

$1,600 / month
Five reviews · priority queue
  • Everything in per-demand
  • Five reviews each month
  • Priority turnaround
  • Same-day rush available
  • Monthly summary of the issues recurring across your files
Talk about volume
If the review doesn't find something worth fixing, you don't pay. Say so on your file and the invoice is cancelled. No explanation required.

Rush turnaround (next business day): +$150. Higher volume priced on request.

Submit

Request a review

Six fields. You’ll receive engagement terms, the handling and retention policy, and secure transfer instructions, then a written review back within two business days of receiving the complete package.

Do not attach client records to this form. No documents are submitted through this website. After terms are signed, the package is transferred through your firm’s own secure portal or case management system, the same way you send to record retrieval or a bill auditor. It is held only on an encrypted device, never on a third-party service, and destroyed on the schedule you set.

Nothing else is needed yet. No documents are uploaded here. You’ll receive terms, the handling policy, and secure transfer instructions before any file moves. Questions first? contact@mycasedna.com